Terms of Service

Welcome to Dental Manager Sidekick, operated by Dental Manager Sidekick LLC. By purchasing a digital product, downloading a free resource, applying for the beta, or using the software, you agree to these terms. They come in two parts — digital products, and the software beta — plus terms that apply to both.

Part 1 — Digital products (the printable systems)

Purchases

• Digital products are one-time payments, not subscriptions. You pay once; nothing renews.
• Prices are in USD and shown before checkout. Payment is processed by Stripe; we never see or store your card details.
• Download links stay active for 30 days from purchase — download and save your files promptly.
• Refunds are governed by our Refund Policy.

License

• Your purchase licenses the files for use within a single dental practice location. You may print copies for your own team members at that location — that's what they're for.
• Multi-location practices and groups: each practice location needs its own license. For multi-location or group pricing, contact admin@dentalmanagersidekick.com.
• You may not resell, redistribute, sublicense, publicly post, or share the files (in whole or in part) outside your practice, including in online groups, shared drives, or marketplaces.
• The files remain the intellectual property of Dental Manager Sidekick; your license is non-exclusive and non-transferable.

Free resources

Free downloads (e.g., the Daily Huddle Sheet) carry the same single-practice license. Marketing emails are optional: you can opt in via the checkbox at signup, and you can unsubscribe anytime through the link in any marketing email or by emailing us. Downloading a free resource without opting in does not subscribe you. If you unsubscribe, promotional emails stop; we may keep a minimal suppression record so your opt-out remains honored.

Part 2 — Software beta (Dental Manager Sidekick platform)

• Beta access is free, offered at our discretion, and provided "as is" without warranties of any kind. Features may change, and the beta may be interrupted, suspended, or discontinued. We do not guarantee continuous availability, error-free operation, or automatic backups.
• Applying does not guarantee acceptance.
• The practice data you enter is yours. Our handling of it is described in the Privacy Policy, which is part of these terms.
• No patient information: do not enter identifiable patient information, protected health information (PHI), or confidential patient records anywhere in the software — including Daily Huddles, the Follow-Up Tracker, One-on-Ones, Recovery Plans, practice reviews, any free-text field, and the Ask Sidekick assistant. Enter only de-identified, aggregate, or operational information that cannot reasonably identify a patient. We make no HIPAA-compliance claims.
• Accessing your data: while your account is active, you can view your practice-management information in the app at any time. There is currently no self-serve export tool — email admin@dentalmanagersidekick.com for a copy of your data.
• Ending access: you may stop using the beta at any time, and you can delete individual entries (notes, follow-ups, workbook items, messages) in the app. We may suspend or end accounts that misuse the service or violate these terms, and we may end the beta program itself. Ending access (deactivation) is not the same as deletion: if your access ends for any reason, your practice data is not automatically deleted — it is retained as described in the Privacy Policy, and you can request full deletion of your account data by emailing admin@dentalmanagersidekick.com. Deletion requests apply to the live application database; routine backups and logs may retain information until they rotate out.
• Because the beta is provided free of charge, we encourage you to keep your own copies of anything important; we are not responsible for data loss during the beta.

Part 3 — Terms that apply to both

Informational purposes only

Our products and software provide practice-management guidance. They are not legal, financial, tax, clinical, employment, or compliance advice, and they don't guarantee any particular business outcome. Decisions about your practice remain yours — consult qualified professionals where appropriate.

Acceptable use

Don't misuse the site or software, attempt to bypass payment or access controls, scrape or copy the service, or infringe others' rights.

Limitation of liability

To the maximum extent permitted by applicable law: Dental Manager Sidekick is not liable for indirect, incidental, special, or consequential damages (including lost revenue), and our total liability for any claim relating to a product or the software is limited to the amount you paid us for it (or, for free products and the beta, zero). Some jurisdictions do not allow certain liability limitations, so parts of this section may not apply to you — in which case it applies to the fullest extent the law allows. Nothing in this section limits any rights you have that cannot legally be excluded or limited, including applicable consumer-protection rights.

Changes

We may update these terms from time to time. The current version will always be posted at dentalmanagersidekick.com with its effective date; continued use after a change means you accept the updated terms.

Contact

Dental Manager Sidekick LLC · dentalmanagersidekick.com · admin@dentalmanagersidekick.com